Computer User Support Specialist Program
Looking to kick off your IT career? This program is a perfect place to start! You'll build a solid foundation in IT basics while prepping for the industry’s top entry-level certifications: ITIL® Foundation, CompTIA A+, Network+, and Security+. These certifications are in high demand and open the door to some of the best entry-level IT jobs out there.
Program Overview
Our staff can help you choose the best certification training for your career and uncover the right funding options to help you pay for your training, including state financial aid, military funding, loans, and scholarships.
Fund your futureCourses in this program
The ITIL® 4 Foundation course covers adopting and adapting best practices for IT service management (ITSM) in any organization. Organizations use ITIL® to plan, implement, support, and improve services and create value for their customers. In this course, you will identify, describe, and analyze all components of the ITIL® 4 IT service management approach.
Are you looking to prepare yourself for a job in IT by developing valuable skills and earning foundational IT certifications to propel your career? This prep course is the right step toward reaching those goals. This course should be taken by individuals interested in obtaining a job as an entry-level IT technician, as well as students seeking the CompTIA A+ Certification who want to prepare for the CompTIA A+ Core 1 and Core 2 certification exams.
CompTIA Network+ covers the fundamental skills and concepts that you will need to use on the job in any type of networking career. Throughout the course you will be able to apply skills learned through a variety of virtual labs, test yourself with quizzes, and be able to dive into content using videos on each topic. Upon completion of all course materials and self-study, you will be prepared for the CompTIA Network+ examination.
If you’re ready to begin a career in IT security, this course is the perfect starting point: CompTIA Security+ is a globally recognized certification that validates the skills required to perform core security functions and pursue an IT security career. That means that employers will know you’re job-ready when you apply for your first role. This course prepares you for the CompTIA Security+ exam and is recommended for ACE credit. The cost of the exam is covered by ACI Learning.
Navigating the job market can be overwhelming, whether you're starting a new IT career or re-entering the field after a break. Don’t waste valuable time struggling with ineffective job search strategies. The ACI Learning Tech Academy IT Career Prep Course is designed to streamline your transition, providing you with the tools and insights needed to fast-track your job search and land your ideal IT role.
The ITIL® 4 Foundation course covers adopting and adapting best practices for IT service management (ITSM) in any organization. Organizations use ITIL® to plan, implement, support, and improve services and create value for their customers. In this course, you will identify, describe, and analyze all components of the ITIL® 4 IT service management approach.
Are you looking to prepare yourself for a job in IT by developing valuable skills and earning foundational IT certifications to propel your career? This prep course is the right step toward reaching those goals. This course should be taken by individuals interested in obtaining a job as an entry-level IT technician, as well as students seeking the CompTIA A+ Certification who want to prepare for the CompTIA A+ Core 1 and Core 2 certification exams.
CompTIA Network+ covers the fundamental skills and concepts that you will need to use on the job in any type of networking career. Throughout the course you will be able to apply skills learned through a variety of virtual labs, test yourself with quizzes, and be able to dive into content using videos on each topic. Upon completion of all course materials and self-study, you will be prepared for the CompTIA Network+ examination.
If you’re ready to begin a career in IT security, this course is the perfect starting point: CompTIA Security+ is a globally recognized certification that validates the skills required to perform core security functions and pursue an IT security career. That means that employers will know you’re job-ready when you apply for your first role. This course prepares you for the CompTIA Security+ exam and is recommended for ACE credit. The cost of the exam is covered by ACI Learning.
Navigating the job market can be overwhelming, whether you're starting a new IT career or re-entering the field after a break. Don’t waste valuable time struggling with ineffective job search strategies. The ACI Learning Tech Academy IT Career Prep Course is designed to streamline your transition, providing you with the tools and insights needed to fast-track your job search and land your ideal IT role.
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One-On-One Career Coaching
Our top priority is your career success, and we’re here to connect you with our powerful network, which offer the best opportunities in tech. When you connect with our Career Services team, you can:
- Access a suite of tools designed to help you secure the ideal position.
- Benefit from deep industry insights and connections.
- Tap into knowledge of major employers and what they’re seeking in top talent.
- Meet one-on-one to fine-tune your resume and cover letter, enhance your LinkedIn profile, and build valuable networks with local employers.
- Your Career Mentor is your professional wingman — a dedicated advocate in landing the role you want!
Levi Caldwell
“Right from the start, everybody was super kind. The teachers were very entertaining and engaging. I was able to squeeze it in my schedule and do a full workday. My current role is IT assistant coordinator at a small mental health facility. I was able to get a little experience before I started and get a couple certifications on that resume. Without that course I took, I wouldn’t have this job right now.”
—Levi Caldwell