Entry Level
Instructor-led
5 weeksIT Support Specialist Program
Entry LevelInstructor-led5 weeks
Program Overview
Proven Outcomes for ACI Learning Students
Across our IT training programs, students consistently achieve strong completion, certification, and career outcomes.
83%
Graduation Rate
Students in our core programs consistently complete their training successfully
78%
Certification Rate
Graduates are prepared to earn industry-recognized certifications
73%
Job Placement Rate
Many graduates go on to secure roles in IT after completing their training
Outcomes reflect aggregate results across ACI Learning programs and locations for 2025. Individual results may vary based on background, effort, and local job market conditions.
Our staff can help you choose the best certification training for your career and uncover the right funding options to help you pay for your training, including state financial aid, military funding, loans, and scholarships.
Fund your future
Courses in this program
Are you looking to prepare yourself for a job in IT by developing valuable skills and earning foundational IT certifications to propel your career? This prep course is the right step toward reaching those goals. This course should be taken by individuals interested in obtaining a job as an entry-level IT technician, as well as students seeking the CompTIA A+ Certification who want to prepare for the CompTIA A+ Core 1 and Core 2 certification exams.
Navigating the job market can be overwhelming, whether you're starting a new IT career or re-entering the field after a break. Don’t waste valuable time struggling with ineffective job search strategies. The ACI Learning Tech Academy IT Career Prep Course is designed to streamline your transition, providing you with the tools and insights needed to fast-track your job search and land your ideal IT role.
Are you looking to prepare yourself for a job in IT by developing valuable skills and earning foundational IT certifications to propel your career? This prep course is the right step toward reaching those goals. This course should be taken by individuals interested in obtaining a job as an entry-level IT technician, as well as students seeking the CompTIA A+ Certification who want to prepare for the CompTIA A+ Core 1 and Core 2 certification exams.
Navigating the job market can be overwhelming, whether you're starting a new IT career or re-entering the field after a break. Don’t waste valuable time struggling with ineffective job search strategies. The ACI Learning Tech Academy IT Career Prep Course is designed to streamline your transition, providing you with the tools and insights needed to fast-track your job search and land your ideal IT role.
Meet Coach Maci
Your AI-powered study coach for the modern learner. Coach Maci helps you break down complex IT concepts, quizzes you on the essentials, and keeps you motivated from start to finish. She’s fast, friendly, and knows how to make studying feel less like a grind—and more like a win.
Meet Coach Maci and See Her in ActionUpcoming training
Training Programs
Location
Start/End Dates
Schedule Options
Training Programs
Schedule Options
Simulation Skill Labs for CompTIA A+
One-On-One Career Coaching
Introducing ACI CareerConnect — your all-in-one launchpad to a tech career.
- Unlimited live 1:1 coaching with Career Mentors
- AI tools to build your resume, prep for interviews, and optimize LinkedIn
- Curated job board with career-changer-friendly roles
- Mobile-friendly app and browser plugin
- Included in your ACI Tech Academy experience — no extra cost
Your Career Mentor is your professional wingman, and CareerConnect is the rocket fuel to get you hired.
Get startedJarrit Robinson
"My experience when it came to learning at ACI was really good, actually. I was able to obtain my Network+ cert before the end of my program and it allowed me to get a job at a local technology company doing network admin work and help desk work. You took me from knowing little to nothing and now I am able to speak knowledgeably to people who have been in IT for years."
—Jarrit RobinsonProgram FAQs
No training program can guarantee a job. However, ACI Learning Tech Academy had a 73% employment outcome rate across our programs for 2025, which is strong for the industry.
This rate reflects graduates who are employed in the field they were trained for, not inflated numbers that include unrelated roles. Through instructor-led training and dedicated career support, we help prepare students for entry-level IT roles and support them in landing positions aligned with their training.
This program prepares students for the CompTIA A+ certification, enhanced with prompt engineering skills to reflect how modern IT teams use AI tools. The program also includes IT career preparation to help students transition into the workforce with confidence.
The IT Support Specialist program costs $6,000, and funding options are available. Most students fund their training for this program with a student loan. We work with several providers for student loans. Visit our funding page to explore available opportunities.
If you complete one of ACI Learning Tech Academy’s ACE CREDIT–recommended courses, you may be eligible to earn college credit. The IT Support Specialist program is recommended for 6 college credits by ACE.
ACE CREDIT recommendations allow you to gain entry-level IT training and certifications while still having the option to apply for college credit later. If you decide to pursue a bachelor’s degree or additional education in the future, this can help you get a head start.