IT Support Specialist Program
Program overview
This program includes three courses: CompTIA A+ Core 1 prep (2 weeks), IT Career Prep (1 week), and CompTIA A+ Core 2 prep (2 weeks). The CompTIA A+ prep courses are recommended for 3 college credits each by ACE. Career services support included. Eligible for VA tuition benefits. Cost of one exam voucher covered by ACI Learning for each course.
Is this training for me?
Our IT Support Specialist program is perfect for individuals eager to launch a rewarding career in IT support. Whether you're a recent high school graduate, a career changer, or looking to upskill, this program provides the essential foundation to excel in help desk and technical support roles.
Courses in this program
UNIT 1: CompTIA A+
Are you looking to prepare yourself for a job in IT by developing valuable skills and earning foundational IT certifications to propel your career? This prep course is the right step toward reaching those goals. This course should be taken by individuals interested in obtaining a job as an entry-level IT technician, as well as students seeking the CompTIA A+ Certification who want to prepare for the CompTIA A+ Core 1 and Core 2 certification exams.
View course detailsIT Career Prep
Navigating the job market can be overwhelming, whether you're starting a new IT career or re-entering the field after a break. Don’t waste valuable time struggling with ineffective job search strategies. The ACI Learning Tech Academy IT Career Prep Course is designed to streamline your transition, providing you with the tools and insights needed to fast-track your job search and land your ideal IT role.
View detailsUNIT 1: CompTIA A+
Are you looking to prepare yourself for a job in IT by developing valuable skills and earning foundational IT certifications to propel your career? This prep course is the right step toward reaching those goals. This course should be taken by individuals interested in obtaining a job as an entry-level IT technician, as well as students seeking the CompTIA A+ Certification who want to prepare for the CompTIA A+ Core 1 and Core 2 certification exams.
View course detailsIT Career Prep
Navigating the job market can be overwhelming, whether you're starting a new IT career or re-entering the field after a break. Don’t waste valuable time struggling with ineffective job search strategies. The ACI Learning Tech Academy IT Career Prep Course is designed to streamline your transition, providing you with the tools and insights needed to fast-track your job search and land your ideal IT role.
View detailsUpcoming training
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Job outlook
As technology continues to integrate into every aspect of our lives and businesses, the need for skilled professionals to provide technical assistance grows. With a projected job growth rate faster than the average for all occupations, there are ample opportunities for those entering the IT support field.
Potential IT Career Tracks
Individuals who complete this training may qualify for the following job roles:
- Help Desk Support Specialist I
- Technical Help Desk
- Technical Support Specialist
- Desktop Support Specialist
Help Desk Support Specialist I salary information
*Salary.com, 2024 Salary data source
Here’s how it works
Get trained
Get traditional instruction plus hands-on labs to prepare you for your IT certification exams. Train for the certifications you need to kickstart your career in IT.
Prep for exams
Take advantage of one-on-one support from an Instructor Mentor, as well as quizzes, virtual labs, study games, videos, practice exams, and more as you prepare.
Launch your career
Each Tech Academy has a Career Services team that offers one-on-one support to perfect your resume, optimize your LinkedIn, and connect you with a network of local employers.
ACI Learning Tech Academy is ACCET Accredited
Learn more
One-On-One career coaching
A job for every graduate is our No. 1 goal. Your Employment Development Manager (EDM) is your personal employment advocate, and they have many tools they can use to help you find the perfect position. They know the industry. They know the big employers. They also know exactly what those employers are looking for and how to get hired. Meet with them one-on-one for help perfecting your resume and cover letter, optimizing your LinkedIn presence, and networking with local employers.
Levi Caldwell's Success Story
Without that course that I took and all the great instructors I had, I probably wouldn't have this job now. So I very much appreciate it.
Levi Caldwell, Alum