Entry Level
Instructor-led
5 weeks

IT Support Specialist Program

Our IT Support Specialist program is your fast-track to a fulfilling tech career. Gain in-demand skills like troubleshooting computer hardware and software, providing technical support, and resolving network issues. With hands-on training and expert guidance, you'll be ready to hit the ground running in help desk or IT support roles.
Entry Level
Instructor-led
5 weeks
Take the first step
smiling woman using laptop, potential salary $76,000

Program Overview

No experience required
Ideal for beginners with a basic understanding of computers.
Career-ready skills
Gain knowledge in networking, basic network security, and ITIL® Foundation to qualify for desktop, tech, network, and general IT support positions.
Interactive learning
Engage through instruction, practice labs, quizzes, ITPro video content, study games, and group discussions.
tuition
$5,000
Funding options are available to help with Tech Academy training.

Our staff can help you choose the best certification training for your career and uncover the right funding options to help you pay for your training, including state financial aid, military funding, loans, and scholarships.

Fund your future
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Possible IT career track

Build a foundation with Computer User Specialist, grow your career into this areas.

$49K–$71K/yr
Entry Level Technician
$46K–$76K/yr
Technician
$52K–$77K/yr
Technician V
Technician V
$52K–$77K/yr
Technician V
$52K–$77K/yr
Technician V
$52K–$77K/yr

Courses in this program

Course 1
CompTIA A+

Are you looking to prepare yourself for a job in IT by developing valuable skills and earning foundational IT certifications to propel your career? This prep course is the right step toward reaching those goals. This course should be taken by individuals interested in obtaining a job as an entry-level IT technician, as well as students seeking the CompTIA A+ Certification who want to prepare for the CompTIA A+ Core 1 and Core 2 certification exams.

Exam vouchers
One voucher per course covered by ACI Learning
View course details
Course 2
IT Career Prep

Navigating the job market can be overwhelming, whether you're starting a new IT career or re-entering the field after a break. Don’t waste valuable time struggling with ineffective job search strategies. The ACI Learning Tech Academy IT Career Prep Course is designed to streamline your transition, providing you with the tools and insights needed to fast-track your job search and land your ideal IT role.

View course details

Course 1
CompTIA A+

Are you looking to prepare yourself for a job in IT by developing valuable skills and earning foundational IT certifications to propel your career? This prep course is the right step toward reaching those goals. This course should be taken by individuals interested in obtaining a job as an entry-level IT technician, as well as students seeking the CompTIA A+ Certification who want to prepare for the CompTIA A+ Core 1 and Core 2 certification exams.

Exam vouchers
One voucher per course covered by ACI Learning

Course 2
IT Career Prep

Navigating the job market can be overwhelming, whether you're starting a new IT career or re-entering the field after a break. Don’t waste valuable time struggling with ineffective job search strategies. The ACI Learning Tech Academy IT Career Prep Course is designed to streamline your transition, providing you with the tools and insights needed to fast-track your job search and land your ideal IT role.

schedule

Upcoming training

Whether you have a full-time job or other commitments, our training programs are designed with convenience in mind, offering flexible scheduling options in the morning, afternoon, or evening.
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Training Programs

Location

Start/End Dates

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Training Programs

Schedule Options

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One-On-One Career Coaching

Our top priority is your career success, and we’re here to connect you with our powerful network, which offer the best opportunities in tech. When you connect with our Career Services team, you can:

  • Access a suite of tools designed to help you secure the ideal position.
  • Benefit from deep industry insights and connections.
  • Tap into knowledge of major employers and what they’re seeking in top talent.
  • Meet one-on-one to fine-tune your resume and cover letter, enhance your LinkedIn profile, and build valuable networks with local employers.
  • Your Career Mentor is your professional wingman — a dedicated advocate in landing the role you want!
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success story

Jarrit Robinson

five start icon

"My experience when it came to learning at ACI was really good, actually. I was able to obtain my Network+ cert before the end of my program and it allowed me to get a job at a local technology company doing network admin work and help desk work. You took me from knowing little to nothing and now I am able to speak knowledgeably to people who have been in IT for years."

—Jarrit Robinson
Take the first step