Entry Level
Instructor-led
5 weeks

IT Support Specialist Program

Our IT Support Specialist program is your fast-track to a fulfilling tech career. Gain in-demand skills like troubleshooting computer hardware and software, providing technical support, and resolving network issues. With hands-on training and expert guidance, you'll be ready to hit the ground running in help desk or IT support roles.
Entry Level
Instructor-led
5 weeks
Take the first step
smiling woman using laptop, potential salary $76,000

Program Overview

No experience required
Ideal for beginners with a basic understanding of computers.
Career-ready skills
Gain knowledge in networking, basic network security, and ITIL® Foundation to qualify for desktop, tech, network, and general IT support positions.
Interactive learning
Engage through instruction, practice labs, quizzes, ITPro video content, study games, and group discussions.
ACE Credit
tuition
$5,000
Funding options are available to help with Tech Academy training.

Our staff can help you choose the best certification training for your career and uncover the right funding options to help you pay for your training, including state financial aid, military funding, loans, and scholarships.

Fund your future
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Possible IT career track

Build a foundation with Computer User Specialist, grow your career into this areas.

$49K–$71K/yr
Entry Level Technician
$46K–$76K/yr
Technician
$52K–$77K/yr
Technician V
Entry Level Technician
$49K–$71K/yr
Technician
$46K–$76K/yr
Technician V
$52K–$77K/yr
*Glassdoor.com, 2024

Courses in this program

Course 1: CompTIA A+
Course 2: IT Career Prep
Course 1
CompTIA A+

Are you looking to prepare yourself for a job in IT by developing valuable skills and earning foundational IT certifications to propel your career? This prep course is the right step toward reaching those goals. This course should be taken by individuals interested in obtaining a job as an entry-level IT technician, as well as students seeking the CompTIA A+ Certification who want to prepare for the CompTIA A+ Core 1 and Core 2 certification exams.

Exam vouchers
One voucher per course covered by ACI Learning after meeting release requirements
View course details
Course 2
IT Career Prep

Navigating the job market can be overwhelming, whether you're starting a new IT career or re-entering the field after a break. Don’t waste valuable time struggling with ineffective job search strategies. The ACI Learning Tech Academy IT Career Prep Course is designed to streamline your transition, providing you with the tools and insights needed to fast-track your job search and land your ideal IT role.

View course details

Course 1
CompTIA A+

Are you looking to prepare yourself for a job in IT by developing valuable skills and earning foundational IT certifications to propel your career? This prep course is the right step toward reaching those goals. This course should be taken by individuals interested in obtaining a job as an entry-level IT technician, as well as students seeking the CompTIA A+ Certification who want to prepare for the CompTIA A+ Core 1 and Core 2 certification exams.

Exam vouchers
One voucher per course covered by ACI Learning after meeting release requirements

Course 2
IT Career Prep

Navigating the job market can be overwhelming, whether you're starting a new IT career or re-entering the field after a break. Don’t waste valuable time struggling with ineffective job search strategies. The ACI Learning Tech Academy IT Career Prep Course is designed to streamline your transition, providing you with the tools and insights needed to fast-track your job search and land your ideal IT role.

Simulation Skill Labs for CompTIA A+

Get hands-on experience with our simulation labs. Each simulation presents a problem that must be solved. Learn new techniques, handle virtual hardware, and make choices to complete each lab as many times as needed.
schedule

Upcoming training

Whether you have a full-time job or other commitments, our training programs are designed with convenience in mind, offering flexible scheduling options in the morning, afternoon, or evening.
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Training Programs

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One-On-One Career Coaching

Introducing ACI CareerConnect — your all-in-one launchpad to a tech career.

  • Unlimited live 1:1 coaching with Career Mentors
  • AI tools to build your resume, prep for interviews, and optimize LinkedIn
  • Curated job board with career-changer-friendly roles
  • Mobile-friendly app and browser plugin
  • Included in your ACI Tech Academy experience — no extra cost

Your Career Mentor is your professional wingman, and CareerConnect is the rocket fuel to get you hired.

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success story

Jarrit Robinson

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"My experience when it came to learning at ACI was really good, actually. I was able to obtain my Network+ cert before the end of my program and it allowed me to get a job at a local technology company doing network admin work and help desk work. You took me from knowing little to nothing and now I am able to speak knowledgeably to people who have been in IT for years."

—Jarrit Robinson
Take the first step